Return and Refund Policy
Thank you for shopping at The Couture Love.
If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Couture Love by Shuchi & Daughters, G-403 Supertech Green Village Meerut.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to The Couture Love, accessible from https://thecouturelove.com/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 4 hours without giving any reason for doing so.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: thecouturelove7@gmail.com
- By phone number: 8859303046
Conditions for Returns
We do not accept any returns for orders sold on thecouturelove.com. if You receive any damaged product, you need to send an unboxing video with 1 day of delivery.
Returning Goods
Only Damage product can be returned else No returns will be accepted.
Exchange of Goods
You can exachage the product one time if you recived any wrong Color/Size. Exachange period is 4 days after that no exchange will be accepted.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: thecouturelove7@gmail.com
- By phone number: 8859303046